{"id":38931,"date":"2026-03-02T14:40:49","date_gmt":"2026-03-02T13:40:49","guid":{"rendered":"https:\/\/jooll.dk\/en\/?page_id=38931"},"modified":"2026-03-02T14:57:49","modified_gmt":"2026-03-02T13:57:49","slug":"jooll-privacy-policy","status":"publish","type":"page","link":"https:\/\/jooll.dk\/en\/jooll-privacy-policy\/","title":{"rendered":"JOOLL – Privacy Policy"},"content":{"rendered":"\t\t
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Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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In accordance with the General Data Protection Regulation (EU) 2016\/679<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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1. Data Controller<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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JOOLL is the data controller responsible for processing your personal data in accordance with the General Data Protection Regulation (GDPR). As a bike leasing company based in Denmark, we are bound by Danish and EU data protection law.<\/p>

If you have any questions or concerns regarding this privacy policy or how we handle your data, please contact us at:<\/p>

Company:<\/b>\u00a0<\/b>JOOLL<\/p>

Country: <\/b>Denmark<\/p>

Email: <\/b>jooll@jooll.dk<\/p>

Address: <\/b>Roskildevej 46, 2000 Frederiksberg<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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2. Scope of This Policy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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This privacy policy applies to all personal data we collect, use, and share in connection with our bike leasing services. It covers data collected through our website, customer portal, mobile application, and any other interactions you may have with JOOLL, including but not limited to:<\/p>

  • Signing up for or enquiring about a bike lease<\/p><\/li>

  • Using our customer portal or app<\/p><\/li>

  • Communicating with our support team<\/p><\/li>

  • Using GPS-tracked leased bikes<\/p><\/li>

  • Any other interaction with our services, platforms, or communications<\/p><\/li><\/ul>

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    This policy does not apply to personal data collected by third parties independently of JOOLL.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    3. Personal Data We Collect<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    We collect personal data that is necessary to provide our bike leasing services, manage your account, and fulfil our legal obligations. The types of personal data we collect include:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    3.1 Identity and Contact Information<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    • Full name<\/p><\/li>

    • Email address<\/p><\/li>

    • Phone number<\/p><\/li>

    • Home or delivery address<\/p><\/li>

    • Date of birth (where required for age verification or credit assessment)<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      3.2 Lease and Financial Information<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      • Lease agreement details and terms<\/p><\/li>

      • Payment information (processed securely via our payment providers)<\/p><\/li>

      • Credit or financial assessment data (processed by our leasing bank partners)<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        3.3 Technical and Usage Data<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        • IP address and device identifiers<\/p><\/li>

        • Browser type and version<\/p><\/li>

        • Pages visited and interaction patterns on our website or portal<\/p><\/li>

        • Log-in and log-out times<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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          3.4 Location Data (GPS Tracking)<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          • Real-time and historical location data of your leased bike, collected via GPS tracking devices (see Section 8 for full details)<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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            3.5 Communication Data<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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            • Messages and correspondence sent to or received from our support team<\/p><\/li>

            • Feedback or reviews you provide<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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              4. How We Collect Your Data<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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              We collect personal data through several channels:<\/p>

              • Directly from you \u2014 when you register, sign a lease agreement, contact our support team, or fill in forms on our website (including forms built via WPForms and Elementor Forms).<\/p><\/li>

              • Automatically \u2014 when you visit our website or use our portal, we may collect technical and usage data through cookies, log files, and similar technologies.<\/p><\/li>

              • From our tools and systems \u2014 data generated or stored through our internal platforms such as Google Sheets, AppSheet, and Google Looker.<\/p><\/li>

              • From GPS tracking devices \u2014 location data transmitted by trackers installed on your leased bike (see Section 8).<\/p><\/li>

              • From third-party providers \u2014 for example, data necessary for credit checks or delivery provided by our leasing bank or delivery partners.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                5. Purposes and Legal Basis for Processing<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                We only process your personal data where we have a lawful basis to do so under the GDPR. The table below sets out our main processing purposes and the corresponding legal basis:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                \n\t\t\t\t\t\n\n \n JOOLL Privacy Policy Table<\/title>\n <style>\n table {\n width: 100%;\n border-collapse: collapse;\n margin-bottom: 20px;\n }\n th {\n background-color: #f0f8f8;\n text-align: left;\n padding: 12px;\n border: 1px solid #d3e4e4;\n }\n td {\n padding: 12px;\n border: 1px solid #d3e4e4;\n vertical-align: top;\n }\n <\/style>\n<\/head>\n<body>\n\n <table>\n <thead>\n <tr>\n <th>Purpose <\/th>\n <th>Legal Basis<\/th>\n <\/tr>\n <\/thead>\n <tbody>\n <tr>\n <td>Managing your bike lease\nagreement and providing the\nleased bike<\/td>\n <td>Performance of a contract (Art. 6(1)(b))<\/td>\n <\/tr>\n <tr>\n <td>Processing payments and\nhandling billing<\/td>\n <td>Performance of a contract (Art. 6(1)(b))<\/td>\n <\/tr>\n <tr>\n <td>Credit assessment via leasing\nbank partners<\/td>\n <td>Performance of a contract (Art. 6(1)(b))<\/td>\n <\/tr>\n <tr>\n <td>Customer support and\ncommunication<\/td>\n <td>Legitimate interest (Art. 6(1)(f))<\/td>\n <\/tr>\n <tr>\n <td>GPS tracking for theft recovery\nand bike location<\/td>\n <td>Legitimate interest (Art. 6(1)(f)) \u2014 see Section 8<\/td>\n <\/tr>\n <tr>\n <td>Sending marketing\ncommunications (newsletters,\npromotions)<\/td>\n <td>Consent (Art. 6(1)(a))<\/td>\n <\/tr>\n <tr>\n <td>Website and portal analytics <\/td>\n <td>Legitimate interest (Art. 6(1)(f))<\/td>\n <\/tr>\n <tr>\n <td>Complying with legal\nobligations (e.g. tax, reporting)<\/td>\n <td>Legal obligation (Art. 6(1)(c))<\/td>\n <\/tr>\n <tr>\n <td>Delivery of bikes and related\nequipment<\/td>\n <td>Performance of a contract (Art. 6(1)(b))<\/td>\n <\/tr>\n <\/tbody>\n <\/table>\n\n\n<\/body>\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc8f699 elementor-widget elementor-widget-text-editor\" data-id=\"dc8f699\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Credit assessments are necessary in order to enter into and perform a lease agreement. Without a completed credit assessment, we are unable to offer or maintain a leasing contract.<\/p><p class=\"p1\">Where we rely on legitimate interest as our legal basis, we have carried out a balancing test to ensure that our interests do not override your rights and freedoms.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03052d0 elementor-widget elementor-widget-heading\" data-id=\"03052d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">5.1 Email Tracking and Analytics<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8962850 elementor-widget elementor-widget-text-editor\" data-id=\"8962850\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Our transactional and marketing emails may include standard tracking technologies such as tracking pixels or click tracking. These technologies allow us to determine whether an email has been opened and whether links within the email have been clicked.<\/p><p class=\"p1\">We use this information to measure the effectiveness of our communications, improve the relevance of our emails, and ensure that important service-related messages are delivered and read.<\/p><p class=\"p1\">Tracking in marketing emails is only used where you have provided consent to receive marketing communications. Transactional emails necessary for the performance of a contract may include limited tracking based on our legitimate interest in ensuring reliable delivery and improving service quality.<\/p><p class=\"p1\">You can withdraw your consent to marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-be2e2af e-con-full e-flex e-con e-child\" data-id=\"be2e2af\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"jet_parallax_layout_list":[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e0c952 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6e0c952\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a9d6060 elementor-widget elementor-widget-heading\" data-id=\"a9d6060\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">6. Who We Share Your Data With<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e88434 elementor-widget elementor-widget-text-editor\" data-id=\"1e88434\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">We may share your personal data with selected third parties where necessary to provide our services, comply with legal requirements, or pursue legitimate business interests. We do not sell your personal data to third parties.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f50df6 elementor-widget elementor-widget-heading\" data-id=\"7f50df6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">6.1 Data Processors<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d929b70 elementor-widget elementor-widget-text-editor\" data-id=\"d929b70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">A data processor is a third party that processes data on our behalf. All our data processors are bound by contractual obligations to protect your data in accordance with GDPR. See Section 7 for a full list of our data processors.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d04dd7a elementor-widget elementor-widget-heading\" data-id=\"d04dd7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">6.2 Leasing Bank Partners<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a11b0d7 elementor-widget elementor-widget-text-editor\" data-id=\"a11b0d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">We share the necessary personal and financial data with our leasing bank partners (Grenke and Ikano) to facilitate the lease agreement. These entities act as independent data controllers for the data they receive and are subject to their own privacy policies and GDPR obligations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90b6447 elementor-widget elementor-widget-heading\" data-id=\"90b6447\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">6.3 Delivery Partners<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9986692 elementor-widget elementor-widget-text-editor\" data-id=\"9986692\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">To arrange the delivery of your bike or related equipment, we share your name and delivery address with our delivery partners (Cargoboard, Jetpak, and Sendebudet). This sharing is limited to what is strictly necessary for completing the delivery.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b9e3b9 elementor-widget elementor-widget-heading\" data-id=\"5b9e3b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">6.4 Legal and Regulatory Obligations<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9447e4 elementor-widget elementor-widget-text-editor\" data-id=\"e9447e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">We may disclose your personal data if required by law, court order, or a lawful request from a public authority or law enforcement body.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f5eeba elementor-widget elementor-widget-heading\" data-id=\"3f5eeba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">6.5 Payment Processing<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36cf954 elementor-widget elementor-widget-text-editor\" data-id=\"36cf954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">We use Stripe as our payment service provider to process payments securely. When you make a payment, necessary personal and payment-related information is shared directly with Stripe. JOOLL does not store full payment card details.<\/p><p class=\"p1\">Stripe processes payment data both as a data processor on our behalf and, for certain purposes such as fraud prevention and legal compliance, as an independent data controller in accordance with its own privacy policy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-10569ca e-con-full e-flex e-con e-child\" data-id=\"10569ca\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"jet_parallax_layout_list":[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bd0e89a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"bd0e89a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68df7d7 elementor-widget elementor-widget-heading\" data-id=\"68df7d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">7. List of Data Processors<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79af408 elementor-widget elementor-widget-text-editor\" data-id=\"79af408\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">The table below lists the third-party tools and services we use as data processors. Each processor handles only the data necessary for their specific function and is contractually required to protect it in line with GDPR.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b10af8 elementor-widget elementor-widget-html\" data-id=\"3b10af8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<html lang=\"da\">\n<head>\n <meta charset=\"UTF-8\">\n <title>JOOLL Privacy Policy Table<\/title>\n <style>\n table {\n width: 100%;\n border-collapse: collapse;\n margin-bottom: 20px;\n }\n th {\n background-color: #f0f8f8;\n text-align: left;\n padding: 12px;\n border: 1px solid #d3e4e4;\n }\n td {\n padding: 12px;\n border: 1px solid #d3e4e4;\n vertical-align: top;\n }\n <\/style>\n<\/head>\n<body>\n\n <table>\n <thead>\n <tr>\n <th>Processor \/ Tool<\/th>\n <th>Function<\/th>\n <th>Data Processed<\/th>\n <\/tr>\n <\/thead>\n <tbody>\n <tr>\n <td>Google Workspace (Sheets, Looker)<\/td>\n <td>Data storage, internal dashboards and reporting<\/td>\n <td>Customer records, lease data, operational data<\/td>\n <\/tr>\n <tr>\n <td>AppSheet<\/td>\n <td>Internal operational tool (apps and workflows)<\/td>\n <td>Customer and lease data used in day-to-day operations<\/td>\n <\/tr>\n <tr>\n <td>SupportBee<\/td>\n <td>Customer support and communication platform<\/td>\n <td>Support tickets, customer correspondence<\/td>\n <\/tr>\n <tr>\n <td>Brevo<\/td>\n <td>Email delivery platform for transactional and service-related communications (e.g. lease confirmations, service messages, account notifications)<\/td>\n <td>Email address, name, transactional communication data<\/td>\n <\/tr>\n <tr>\n <td>Mailchimp<\/td>\n <td>Email marketing and newsletter platform<\/td>\n <td>Email address, name, marketing preferences and consent status<\/td>\n <\/tr>\n <tr>\n <td>Simply (hosting)<\/td>\n <td>Website and mail hosting<\/td>\n <td>Website traffic data, email data<\/td>\n <\/tr>\n <tr>\n <td>Zapier<\/td>\n <td>Workflow automation and app integration<\/td>\n <td>Data passed between connected apps as required<\/td>\n <\/tr>\n <tr>\n <td>WPForms<\/td>\n <td>WordPress web forms<\/td>\n <td>Form submissions (contact, enquiry, etc.)<\/td>\n <\/tr>\n <tr>\n <td>Elementor Forms<\/td>\n <td>WordPress web forms<\/td>\n <td>Form submissions (contact, enquiry, etc.)<\/td>\n <\/tr>\n <tr>\n <td>BikeTrax \/ Copenhagen Trackers \/ Knog<\/td>\n <td>GPS tracking device providers<\/td>\n <td>Bike location data (see Section 8)<\/td>\n <\/tr>\n <tr>\n <td>Cargoboard<\/td>\n <td>Bike and equipment delivery<\/td>\n <td>Name and delivery address<\/td>\n <\/tr>\n <tr>\n <td>Jetpak<\/td>\n <td>Bike and equipment delivery<\/td>\n <td>Name and delivery address<\/td>\n <\/tr>\n <tr>\n <td>Sendebudet<\/td>\n <td>Bike and equipment delivery<\/td>\n <td>Name and delivery address<\/td>\n <\/tr>\n <tr>\n <td>Stripe<\/td>\n <td>Payment processing and billing<\/td>\n <td>Name, email address, payment status, transaction data (payment card details are processed directly by Stripe)<\/td>\n <\/tr>\n <\/tbody>\n<\/table>\n\n\n<\/body>\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d33353d elementor-widget elementor-widget-text-editor\" data-id=\"d33353d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">We use separate platforms for transactional communications and marketing communications in order to ensure clear separation of purposes and appropriate consent management. Transactional emails necessary for the performance of a contract are sent via Brevo, while marketing emails and newsletters are sent via Mailchimp and only to users who have provided valid consent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f406785 elementor-widget elementor-widget-text-editor\" data-id=\"f406785\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Note: Grenke and Ikano (our leasing bank partners) act as independent data controllers, not as data processors on our behalf. They are therefore not included in this table but are described in Section 6.2.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-708d72c e-con-full e-flex e-con e-child\" data-id=\"708d72c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"jet_parallax_layout_list":[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eee67db elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"eee67db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b04b199 elementor-widget elementor-widget-heading\" data-id=\"b04b199\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">8. GPS Tracking of Leased Bikes<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e7253d elementor-widget elementor-widget-text-editor\" data-id=\"6e7253d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">All bikes leased through JOOLL are equipped with GPS tracking devices. This section explains in detail how location data is collected, used, and protected.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40f3533 elementor-widget elementor-widget-heading\" data-id=\"40f3533\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">8.1 Tracking Providers<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9691456 elementor-widget elementor-widget-text-editor\" data-id=\"9691456\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">GPS tracking devices are supplied by one or more of the following providers: BikeTrax, Copenhagen Trackers, or Knog. These devices continuously collect and transmit location data about your bike<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7142b56 elementor-widget elementor-widget-heading\" data-id=\"7142b56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">8.2 What Is Tracked<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1287779 elementor-widget elementor-widget-text-editor\" data-id=\"1287779\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">The GPS tracker records the real-time geographical location of your leased bike. This includes the coordinates of the bike at regular intervals while the device is active.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-faf0b2d elementor-widget elementor-widget-heading\" data-id=\"faf0b2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">8.3 Purpose of Tracking<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd84fe2 elementor-widget elementor-widget-text-editor\" data-id=\"dd84fe2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">We use GPS location data for two specific purposes:<\/p><ul><li class=\"p1\"><p class=\"p1\">Theft recovery \u2014 to locate and recover your bike if it is reported stolen.<\/p><\/li><li class=\"p1\"><p class=\"p1\">Customer service \u2014 to allow you to view the current location of your own bike at any time through your customer account or app.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7ef4dd elementor-widget elementor-widget-heading\" data-id=\"a7ef4dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">8.4 Access to Location Data<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b15a575 elementor-widget elementor-widget-text-editor\" data-id=\"b15a575\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Your access: You may view the real-time location of your bike at any time through your customer portal or app.<\/p><p class=\"p1\">Our access: JOOLL will only access your bike’s location data when you report a theft or when you request support assistance that requires it. Under normal circumstances, we do not actively monitor your routes, usage patterns, or movements.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a0f932 elementor-widget elementor-widget-heading\" data-id=\"7a0f932\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">8.5 Legal Basis<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31ad2b1 elementor-widget elementor-widget-text-editor\" data-id=\"31ad2b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">We process location data on the basis of our legitimate interest (Article 6(1)(f) GDPR) in protecting our property \u2014 the leased bikes \u2014 and in providing you with theft recovery and bike location services. This tracking also serves your interest in being able to recover your bike if stolen and to locate it when needed.<\/p><p class=\"p2\">We have conducted a legitimate interest assessment and concluded that this processing is proportionate, limited in scope, and does not override your fundamental rights and freedoms.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-417cbd1 elementor-widget elementor-widget-heading\" data-id=\"417cbd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">8.6 Third-Party Processing<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5682a08 elementor-widget elementor-widget-text-editor\" data-id=\"5682a08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Your bike’s location data is processed and stored by our tracking device providers (BikeTrax, Copenhagen Trackers, and\/or Knog). These providers act as data processors on our behalf and are contractually bound to protect your data in accordance with GDPR requirements.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9076b5 elementor-widget elementor-widget-heading\" data-id=\"f9076b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">8.7 Tracker Requirements<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26b0d31 elementor-widget elementor-widget-text-editor\" data-id=\"26b0d31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">The GPS tracker cannot be disabled through the customer interface and must remain active for the entire duration of your lease. This is a mandatory condition of your lease agreement. Tampering with, disabling, or removing the tracker is prohibited and constitutes a breach of your lease terms.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a25525 elementor-widget elementor-widget-heading\" data-id=\"5a25525\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">8.8 Data Retention \u2014 Location Data<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9c3293 elementor-widget elementor-widget-text-editor\" data-id=\"c9c3293\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Location data is retained for the duration of your lease plus 30 days after the lease ends. Historical location data older than this period is automatically deleted. At the conclusion of your leasing period, the tracker will be permanently removed from our system.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-94067f4 e-con-full e-flex e-con e-child\" data-id=\"94067f4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"jet_parallax_layout_list":[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48ad604 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"48ad604\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d68717b elementor-widget elementor-widget-heading\" data-id=\"d68717b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">9. Data Retention<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6468c6 elementor-widget elementor-widget-text-editor\" data-id=\"c6468c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">We retain personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. The table below outlines our general retention periods:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae03837 elementor-widget elementor-widget-html\" data-id=\"ae03837\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<html lang=\"da\">\n<head>\n <meta charset=\"UTF-8\">\n <title>JOOLL Privacy Policy Table<\/title>\n <style>\n table {\n width: 100%;\n border-collapse: collapse;\n margin-bottom: 20px;\n }\n th {\n background-color: #f0f8f8;\n text-align: left;\n padding: 12px;\n border: 1px solid #d3e4e4;\n }\n td {\n padding: 12px;\n border: 1px solid #d3e4e4;\n vertical-align: top;\n }\n <\/style>\n<\/head>\n<body>\n\n <table>\n <thead>\n <tr>\n <th>Type of Data<\/th>\n <th>Retention Period<\/th>\n <\/tr>\n <\/thead>\n <tbody>\n <tr>\n <td>Lease contract and customer records<\/td>\n <td>Duration of the lease plus 7 years (for legal and tax compliance)<\/td>\n <\/tr>\n <tr>\n <td>Payment and financial records<\/td>\n <td>Duration of the lease plus 7 years<\/td>\n <\/tr>\n <tr>\n <td>GPS location data<\/td>\n <td>Duration of the lease plus 30 days (see Section 8.8)<\/td>\n <\/tr>\n <tr>\n <td>Support correspondence<\/td>\n <td>Up to 3 years after the last interaction<\/td>\n <\/tr>\n <tr>\n <td>Marketing consent records<\/td>\n <td>Until consent is withdrawn, plus 1 year<\/td>\n <\/tr>\n <tr>\n <td>Website and usage logs<\/td>\n <td>Up to 12 months<\/td>\n <\/tr>\n <\/tbody>\n<\/table>\n\n\n<\/body>\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0952bfb elementor-widget elementor-widget-text-editor\" data-id=\"0952bfb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">When data is no longer needed and the retention period has passed, it will be securely deleted or anonymised.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-23a6a39 e-con-full e-flex e-con e-child\" data-id=\"23a6a39\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"jet_parallax_layout_list":[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84ee48c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"84ee48c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-484c622 elementor-widget elementor-widget-heading\" data-id=\"484c622\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">10. Your Data Protection Rights<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8e6b43 elementor-widget elementor-widget-text-editor\" data-id=\"a8e6b43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">As a data subject under the GDPR, you have the following rights. You may exercise these rights by contacting us using the details provided in Section 1.<\/p><ul><li class=\"p1\"><p class=\"p1\"><b>Right of access \u2014 <\/b>You may request a copy of the personal data we hold about you.<\/p><\/li><li class=\"p1\"><p class=\"p1\"><b>Right to rectification \u2014 <\/b>You may ask us to correct any inaccurate personal data or complete any incomplete data.<\/p><\/li><li class=\"p1\"><p class=\"p1\"><b>Right to erasure (\u201cright to be forgotten\u201d) \u2014 <\/b>You may request that we delete your personal data, subject to certain legal exceptions (e.g. where retention is required by law or to fulfil a contract).<\/p><\/li><li class=\"p1\"><p class=\"p1\"><b>Right to restriction of processing \u2014 <\/b>You may ask us to restrict how we use your data in certain circumstances.<\/p><\/li><li class=\"p1\"><p class=\"p1\"><b>Right to data portability \u2014 <\/b>You may request your personal data in a structured, commonly used, and machine-readable format, and to have it transmitted to another data controller.<\/p><\/li><li class=\"p1\"><p class=\"p1\"><b>Right to object \u2014 <\/b>You may object to the processing of your personal data where we rely on legitimate interest as our legal basis. Note: objecting to GPS tracking (Section 8) may make it impossible for us to continue the lease agreement.<\/p><\/li><li class=\"p1\"><p class=\"p1\"><b>Right to withdraw consent \u2014 <\/b>Where processing is based on your consent (e.g. marketing emails), you may withdraw that consent at any time without affecting the lawfulness of any prior processing.<\/p><\/li><li class=\"p1\"><p class=\"p1\"><b>Right to lodge a complaint \u2014 <\/b>You have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) if you believe we have not complied with GDPR. You can reach them at datatilsynet.dk.<\/p><\/li><\/ul><p>\u00a0<\/p><p class=\"p1\">Please allow up to 30 days for us to respond to any request.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7477a9d elementor-widget elementor-widget-heading\" data-id=\"7477a9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">11. Cookies and Similar Technologies<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-28125ed e-con-full e-flex e-con e-child\" data-id=\"28125ed\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"jet_parallax_layout_list":[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8488302 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8488302\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5673213 elementor-widget elementor-widget-text-editor\" data-id=\"5673213\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Our website may use cookies and similar technologies (such as local storage or tracking pixels) to improve your browsing experience and collect usage data for analytics purposes.<\/p><ul><li class=\"p1\"><p class=\"p1\"><b>Essential cookies \u2014 <\/b>Required for the website to function correctly. These cannot be disabled.<\/p><\/li><li class=\"p1\"><p class=\"p1\"><b>Analytics cookies \u2014 <\/b>Help us understand how visitors use our website so we can improve it. These are subject to your consent.<\/p><\/li><li class=\"p1\"><p class=\"p1\"><b>Marketing cookies \u2014 <\/b>Used to deliver relevant advertisements or track the effectiveness of marketing campaigns. These are also subject to your consent.<\/p><\/li><\/ul><p>\u00a0<\/p><p class=\"p1\">You can manage your cookie preferences through the cookie banner displayed when you first visit our website, or by adjusting the settings in your web browser. For more detail, please refer to our dedicated Cookie Policy available on our website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d02768b e-con-full e-flex e-con e-child\" data-id=\"d02768b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"jet_parallax_layout_list":[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a5f69c1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a5f69c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3060cab elementor-widget elementor-widget-heading\" data-id=\"3060cab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">12. International Transfers of Personal Data<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3dcb8ad elementor-widget elementor-widget-text-editor\" data-id=\"3dcb8ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Some of our data processors may be based outside the European Economic Area (EEA).<\/p><p class=\"p1\">Where personal data is transferred outside the EEA, we ensure that an appropriate level of protection is in place. This may include:<\/p><ul><li class=\"p1\">The recipient country being recognised by the European Commission as providing an adequate level of protection.<\/li><li class=\"p1\">The use of Standard Contractual Clauses (SCCs) approved by the European Commission.<\/li><li class=\"p1\">Other transfer mechanisms permitted under the GDPR.<\/li><\/ul><p>\u00a0<\/p><p class=\"p1\">If you would like more information about the specific measures in place for international transfers, please contact us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bc586cb e-con-full e-flex e-con e-child\" data-id=\"bc586cb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"jet_parallax_layout_list":[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f38437 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9f38437\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-910f8f2 elementor-widget elementor-widget-heading\" data-id=\"910f8f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">13. Children's Data<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9641ad4 elementor-widget elementor-widget-text-editor\" data-id=\"9641ad4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Our services are not directed at children under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately so that we can delete it.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9dc80f6 e-con-full e-flex e-con e-child\" data-id=\"9dc80f6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"jet_parallax_layout_list":[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-469fdc9 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"469fdc9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09b0434 elementor-widget elementor-widget-heading\" data-id=\"09b0434\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">14. Security of Your Data<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f97dd0 elementor-widget elementor-widget-text-editor\" data-id=\"4f97dd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">We take the protection of your personal data seriously and implement appropriate technical and organisational measures to ensure a level of security suited to the risk. These measures include, but are not limited to:<\/p><ul><li><p class=\"p1\">Encryption of data in transit and at rest where appropriate.<\/p><\/li><li><p class=\"p1\">Access controls ensuring that only authorised personnel can access personal data.<\/p><\/li><li><p class=\"p1\">Regular review and updating of our security practices.<\/p><\/li><li><p class=\"p1\">Contractual obligations on our data processors to maintain appropriate security measures.<\/p><\/li><\/ul><p>\u00a0<\/p><p class=\"p1\">However, no method of transmission over the internet or electronic storage is 100% secure. We will do our best to protect your data, but we cannot guarantee absolute security.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6a4bf78 e-con-full e-flex e-con e-child\" data-id=\"6a4bf78\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"jet_parallax_layout_list":[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-967f154 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"967f154\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f30ae89 elementor-widget elementor-widget-heading\" data-id=\"f30ae89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">15. Changes to This Privacy Policy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d7384e elementor-widget elementor-widget-text-editor\" data-id=\"4d7384e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you \u2014 for example, by email or by posting a notice on our website.<\/p><p class=\"p1\">We encourage you to review this policy regularly. Continued use of our services after any changes constitutes your acceptance of the updated policy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9ab3ce9 e-con-full e-flex e-con e-child\" data-id=\"9ab3ce9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{"jet_parallax_layout_list":[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c25aa5 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2c25aa5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4daf9d7 elementor-widget elementor-widget-heading\" data-id=\"4daf9d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">16. Contact Us<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0107dc4 elementor-widget elementor-widget-text-editor\" data-id=\"0107dc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">If you have any questions, concerns, or wish to exercise your data protection rights, please do not hesitate to contact us:<\/p><p class=\"p1\"><b>JOOLL<\/b><\/p><p class=\"p1\"><b>Email: <\/b>jooll@jooll.dk<\/p><p class=\"p1\"><b>Address: <\/b>Roskildevej 46, 2000 Frederiksberg<\/p><p class=\"p1\">You also have the right to contact the Danish Data Protection Agency (Datatilsynet) directly at datatilsynet.dk<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy In accordance with the General Data Protection Regulation (EU) 2016\/679 1. Data Controller JOOLL is the data controller responsible for processing your personal data in accordance with the General Data Protection Regulation (GDPR). As a bike leasing company based in Denmark, we are bound by Danish and EU data protection law. If you […]<\/p>\n","protected":false},"author":32,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-38931","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>JOOLL - Privacy Policy - Jooll<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jooll.dk\/en\/jooll-privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"JOOLL - Privacy Policy - Jooll\" \/>\n<meta property=\"og:description\" content=\"Privacy Policy In accordance with the General Data Protection Regulation (EU) 2016\/679 1. Data Controller JOOLL is the data controller responsible for processing your personal data in accordance with the General Data Protection Regulation (GDPR). As a bike leasing company based in Denmark, we are bound by Danish and EU data protection law. 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